You do not need a referral to book an osteopathy appointment at TuneUp Osteopathy. If you have private health insurance with extras cover that includes osteopathy, you may be able to claim a rebate depending on your level of cover. HICAPS is available at both clinics for on-the-spot claiming, so bring your health fund card. Check with your fund about your limits and waiting periods.
Medicare: GP chronic condition management plans
If you have a chronic medical condition, your GP may refer you to an osteopath under a GP chronic condition management plan. This type of plan was previously known as a GP Management Plan, CDM or EPC plan; from 1 July 2025, GP Management Plans and Team Care Arrangements were replaced by the new GP chronic condition management plan. Eligible patients can receive up to five Medicare-rebated individual allied health services each calendar year, shared across all allied health providers. A Medicare rebate applies to part of the fee; a gap may be payable.
Plans made before 1 July 2025 can be used for consistent services until 30 June 2027
If you are registered with a practice through MyMedicare, your plan is prepared at that practice
Your plan needs to have been prepared or reviewed in the last 18 months
Bring your GP referral letter and Medicare card
Your GP will confirm your eligibility
WorkCover (WorkSafe Victoria)
If you are injured at work and your WorkSafe claim has been accepted, WorkSafe's guidelines say you can see an osteopath for your work-related injury without prior approval from WorkSafe or a referral from a doctor. WorkSafe generally pays for one type of physical treatment at a time, so let your agent know if you are changing practitioners. Please bring your claim number so we can confirm billing arrangements before your appointment, along with your agent or case manager's details and employer details.
TAC (Transport Accident Commission)
If you were injured in a transport accident in Victoria and have a TAC claim, the TAC can help pay for osteopathy for your accident injuries. Within the first 90 days after your accident, prior TAC approval is generally not needed, provided you have a claim number and the treatment has been recommended by your doctor or another health professional. After that, or if it has been more than six months since the TAC last paid for any treatment, approval is needed before further treatment is funded. Bring your TAC claim number and the date of your accident.
DVA (Department of Veterans' Affairs)
Veterans and eligible family members with a DVA Veteran Card may be able to access osteopathy through DVA. What is covered depends on the card you hold: Gold Card holders are generally covered for clinically required treatment, while White Card holders are generally covered for accepted conditions. DVA usually requires a GP referral, so bring your card and referral to your first appointment.
A quick checklist
Whichever pathway applies to you, bringing the right paperwork lets the clinic confirm details before your appointment.
Private health: health fund card
Medicare: GP referral letter and Medicare card
WorkCover: claim number, agent and employer details
TAC: claim number and accident date
DVA: Veteran Card and GP referral
Not sure which applies?
Funding rules can change and every claim or plan is different. If you are unsure, check with your GP, your WorkSafe agent, the TAC or DVA, or call our Coolaroo or Epping clinic before booking and we will help you work out what to bring.
Book at the clinic that suits you.
Choose Coolaroo or Epping for osteopathic care, exercise rehabilitation and practical advice tailored to your presentation.